CustomerLab is a boutique consulting company in partnership with a number of leading management gurus from around the world. It is a sister company of INNOVATIVE MEDIA, the leaders in seminars, workshops and knowledge management.

CUSTOMERLAB provides several patented tools of leading management and marketing gurus on a platter, direct from them. No other company in the world has such an offering! We have presence across the region in Asia Pacific and Middle East .

Founded by Muhamed Muneer, consultant and well-known author, we have more than 100 years of solid experience between our key partners and consultants. This is in addition to the vast experience we can draw from our worldwide partners and their work from across the world.

CustomerLab is the Asia-Pacific partners of experiential marketing guru Bernd Schmitt and the Ex Group, Services Marketing gurus Dr Parasuraman and Harry Beckwith, e-gov guru Douglas Holmes, Brand Strategy Experts Martin Lindstorm and Shaun Smith, and the world's foremost strategy implementation consultants, Balanced Scorecard Collaborative India Affiliate.